Local Government & Services
Your connection to City of Cape Town municipal services and ward representation.
Wards 63 & 73 — Subcouncil 20
The PCRA area spans two City of Cape Town wards, both served by Subcouncil 20. Your ward councillor is the primary point of contact between residents and the municipal government; PCRA works directly with both councillors and city officials to escalate resident concerns.
Ward 63
Covers: Fairways, Plumstead (parts), Wynberg East, Ottery, Rosmead, Southfield and Royal Cape.
Ward councillor: Cllr Carmen Siebritz (DA) · carmen.siebritz@capetown.gov.za
Ward 73
Covers: Meadowridge; Bergvliet (north of, and excluding, Zwaanswyk Village); Constantia (east of the M3, south of Constantia Main Road); Diep River and Heathfield (west of the railway line); Plumstead (east of the railway line, bounded by Southfield Road, Culm Road, Main Road and Gabriel Road); Tokai (north-east of the Keysers River).
Ward councillor: Cllr Eddie Andrews (DA · Executive Deputy Mayor) — 082 377 1414 · dedicated ward line 074 532 4688 · Eddie.Andrews@capetown.gov.za
How to get a service issue fixed
- Log the fault with the City via the official service request portal or the call centre (0860 103 089), and keep the reference number.
- If it is not resolved within the City's service-level agreement (usually 24–48 hours), escalate to your ward councillor (contacts above) or to the PCRA.
- Follow service alerts from the City on social media (@CityofCTAlerts on X) for outages and disruptions.
Municipal Service Areas
Water & Sanitation
Municipal water supply, sewerage systems, and sanitation services.
Electricity
Power supply, planned maintenance outages, and electrical infrastructure.
Refuse & Waste
Waste collection schedules, recycling, and illegal dumping.
Roads & Stormwater
Road maintenance, pothole repairs, and stormwater drainage.
Parks & Recreation
Public parks, playgrounds, and recreational facilities.
Property Rates & Valuations
The City's 2025 General Valuation (GV2025) roll took effect on 1 July 2026, with the residential rates formula lowered to offset valuation increases. Check your valuation, the rates calculator and rebate options on capetown.gov.za.
Have a Service Issue?
Report service delivery issues directly to the PCRA for escalation.
Report an Issue